For a gas leak or if you smell gas, press option 1.The prompts on the main number are as follows: The mailing address for City Public Service is P.O. West Side: 803 Castroville (Las Palmas Ctr), Ste.East Side: 4525 Rigsby (Dellcrest Shopping Ctr.), Ste.North Side: 754 NW Loop 410 Suite 102 (next to the Target at Park North Shopping Center).Each CPS Energy Customer Service Center has a night deposit box for around-the-clock payments. Customer service hours will be temporarily extended to 6:45 PM on Wednesdays only. CPS Energy has four customer service locations Hours: Monday - Friday, 7:45 AM - 5:00 PM, except holidays.
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